Help Page

Find solutions to common issues on your own before reaching out to us for assistance.

  • First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs.

  • Did you type in the correct email address?

I can’t find my download notification email

I having trouble downloading my files

  • If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.

  • If your computer states that the file has been corrupted, delete the file and try downloading it again.

I want a refund or cancel my digital item

  • Unfortunately we do not offer refunds. The item page for a digital listing will show that digital listings are not able to be returned or canceled.

[Important Note]

  • This is a digital product. No physical item will be shipped.

  • You pay once and get unlimited access for life to the collection of templates that you can download and print as many times as you need.

  • After purchase the email link will only last for 48 hours.

  • The quality of the print depends on the quality of the printer you use.

  • All the templates come in the highest resolution. Meanwhile, I encourage you to print the templates on the good printers for the best results.

  • All items are for your own personal and non-commercial use only.

  • Please DO NOT distribute, share, resell or use the item(s) commercially under any circumstances.